Sports Nut Help Desk
  1. Sports Nut Help Desk
  2. Sports Nut Help Desk

Sports Nut Help Desk

Welcome to the Sports Nut Help Desk. If you would like to join us for swimming lessons, shimmy this way and start your Sports Nut journey!

I'm a brand new customer...

  • New Sports Nut Member

    Please complete a New Sports Nut Member request for each child you would like to join us.

Powered by Jira Service Management
{"xsrfToken":"872d9de4f30ee70d8f7ebed4d52872ef740e07d8_lout","branding":{"id":"2","key":"csd","name":"Sports Nut Help Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#cf3d36","headerLinkHoverBGColor":"#cf3d36","headerBadgeColor":"#cf3d36"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d83654d9-fb18-4e08-8be1-f4d58a3a7c72/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNTgyOTNkZS1hM2EwLTQ5N2EtOTU3ZC0xODk3NDA3Njc0NzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ4MzY1NGQ5LWZiMTgtNGUwOC04YmUxLWY0ZDU4YTNhN2M3MiI6WyJyZWFkIl19LCJleHAiOjE3NjMzMTkxMDksIm5iZiI6MTc2MzMxODUwOX0.gTewz43nzso2bCp83hFj4r5MiXNufDBJBS4UAlYQnNw&client=b58293de-a3a0-497a-957d-189740767473&mode=fit","logoId":"d83654d9-fb18-4e08-8be1-f4d58a3a7c72","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Sports Nut Help Desk","sharedPortalName":"Sports Nut Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Sports Nut Help Desk","sharedPortalName":"Sports Nut Help Desk","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Sports Nut Help Desk","sharedPortalName":"Sports Nut Help Desk","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#2a2a2a","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/010344f2-2e3e-4a13-ad5b-860a2ff76ff4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNTgyOTNkZS1hM2EwLTQ5N2EtOTU3ZC0xODk3NDA3Njc0NzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAxMDM0NGYyLTJlM2UtNGExMy1hZDViLTg2MGEyZmY3NmZmNCI6WyJyZWFkIl19LCJleHAiOjE3NjMzMTkxMDksIm5iZiI6MTc2MzMxODUwOX0.sFwngJ5CKgl4QAH_NT-WeOs_2J-K4XC0e0bUAQMoXPg&client=b58293de-a3a0-497a-957d-189740767473&height=300&mode=fit","bannerMediaApiFileId":"010344f2-2e3e-4a13-ad5b-860a2ff76ff4","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"csd","projectId":10005,"serviceDeskId":2,"name":"Sports Nut Help Desk","description":"<p>Welcome to the Sports Nut Help Desk. If you would like to join us for swimming lessons, shimmy this way and start your Sports Nut journey!</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"67","name":"New Sports Nut Member","descriptionHtml":"<p>Please let us know your child's details below. You will need to complete a form for each of the children you would like to join Sports Nut.</p>\n<p>We do having waiting lists operating for all levels, from beginners through to squad swimming. Please be aware that our beginner lessons are hugely oversubscribed, with currently at least a 5 month wait for beginner lessons at Davenies in Beaconsfield and Godstowe in High Wycombe.</p>","callToAction":"New Sports Nut Member","introHtml":"<p>Please complete a New Sports Nut Member request for each child you would like to join us.</p>","icon":10550,"iconUrl":"https://sportsnut.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[16,14],"key":""},{"id":"59","name":"Change some of my details","descriptionHtml":"","callToAction":"Change some of my details","introHtml":"","icon":10518,"iconUrl":"https://sportsnut.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[],"key":""},{"id":"23","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://sportsnut.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"63","name":"General Enquiry","descriptionHtml":"","callToAction":"General Enquiry","introHtml":"","icon":10523,"iconUrl":"https://sportsnut.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"58","name":"Move Up","descriptionHtml":"","callToAction":"Move Up","introHtml":"","icon":10514,"iconUrl":"https://sportsnut.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[],"key":""},{"id":"66","name":"Report a problem","descriptionHtml":"","callToAction":"Report a problem","introHtml":"","icon":10521,"iconUrl":"https://sportsnut.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"61","name":"Request a permanent move to a new lesson day or time","descriptionHtml":"","callToAction":"Request a permanent move to a new lesson day or time","introHtml":"","icon":10514,"iconUrl":"https://sportsnut.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[],"key":""},{"id":"64","name":"Request a Replacement Session","descriptionHtml":"","callToAction":"Request a Replacement Session","introHtml":"","icon":10514,"iconUrl":"https://sportsnut.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[],"key":""},{"id":"62","name":"Request help with a payment","descriptionHtml":"","callToAction":"Request help with a payment","introHtml":"","icon":10536,"iconUrl":"https://sportsnut.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""}],"reqGroups":[{"id":14,"name":"I'm a Sports Nut customer already..."},{"id":16,"name":"I'm a brand new customer..."}],"orderMapping":{"16":[67],"14":[67]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SNHD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNTgyOTNkZS1hM2EwLTQ5N2EtOTU3ZC0xODk3NDA3Njc0NzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjMzMTk3MDksIm5iZiI6MTc2MzMxODUwOSwiYW5vbklkIjoiYW5vbi11c2VyIn0.jLQOmb22vBST07d_B5JW0nDq4DwJw_0OZtud7cEYXAQ","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"b58293de-a3a0-497a-957d-189740767473","tokenDurationInMins":20}},"sharedPortal":{"name":"Sports Nut Help Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sportsnut","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"872d9de4f30ee70d8f7ebed4d52872ef740e07d8_lout","baseUrl":"https://sportsnut.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sportsnut.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b58293de-a3a0-497a-957d-189740767473","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f31ecb09fbb544afbe4965e5217fd788","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://sportsnut.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}